The Latest

Governing Policies: The Primary Role of a Non-Profit Board

Governing Policies: The Primary Role of a Non-Profit Board

Posted in strategic plan / board of directors

Governing policies are probably one of the most challenging set of rules a non-profit will have. The policies themselves are not that difficult to understand, but it is the role of the governing policies and their place between the bylaws and the operational policies that...


The Secret Code Book to a Non-Profit’s Vision

The Secret Code Book to a Non-Profit’s Vision

Posted in policy / members / stakeholders

Here’s a fun fact, where I am, Bylaws are not a legal requirement, and yet, most non-profits have Bylaws. Bylaws are the rules created by the founding members to regulate the organization. They can be changed, but not easily. Bylaws are the rules created by the members. This is how it starts....


Is your non-profit incorporated? (and why does it matter)

Is your non-profit incorporated? (and why does it matter)

Posted in policy / members / stakeholders

Non-profit leaders, be it board members or the executive director, need to have a firm understanding of 4 key documents a non-profit uses for legal status, governance, and operations. Becoming familiar with these documents is not simply an orientation tool, rather, it is a critical step to...


Keep the Governing Vision Forward-Thinking

Keep the Governing Vision Forward-Thinking

Posted in board of directors / board positions

Spring is in the air and in my world that brings all the prep and planning for the annual meeting and new board members joining the team. Last week I shared some thoughts about board terms, the set length of time a volunteer holds a position as a board member before having to run for...


How long do I have to do this?

How long do I have to do this?

When a volunteer considers joining a non-profit board, one of their first considerations is the length of the term. A board term is the set length of time the volunteer holds a position as a board member before having to run for re-election or leave the board. For a potential nominee...


Does a Non-Profit Really Need Board Committees

Does a Non-Profit Really Need Board Committees

Posted in board of directors / board committees

Sometimes, a non-profit board of directors has more work than the time at a regular board meeting will allow. It might be board recruitment, or drafting policy changes, or even working with a facilitator to plan board training. That’s when board committees step in. A board committee is...


Still using the traditional petty cash box in the boss’s office? How’s that working?

Still using the traditional petty cash box in the boss’s office? How’s that working?

Petty cash is a small pool of money used for incidental expenses. Petty cash is different from a non-profit’s normal bill paying system because it is for much smaller amounts and for items that need to be purchased more occasionally. An example might include buying a couple of stamps at the...


How to Stop Non-Profit Policies from Becoming Mind-Numbingly Boring

How to Stop Non-Profit Policies from Becoming Mind-Numbingly Boring

Posted in office operations / filing / policy / board meeting

Non-profits have sooo many policies. Policies that define the work of the board. Policies that define what an executive director is and isn’t allowed to do. Policies that tell the staff team what they can and cannot do. A non-profit’s policies, from governing to operational, are the rules that...


Five Ways a Non-Profit Executive Director Can Survive When the Job Gets Ugly

Five Ways a Non-Profit Executive Director Can Survive When the Job Gets Ugly

Posted in executive director / self care

Being a non-profit executive director can be a very rewarding experience. It doesn’t take long in the job to see the impact of the organization’s work and to feel truly proud to be part of the team. Those moments are a wonderful gift, and a time that should be savoured, if only because there...


The Challenges of Setting Up a Non-Profit Home Office

The Challenges of Setting Up a Non-Profit Home Office

Posted in office operations / risk management

It’s hard to believe it’s been three years since offices were shut down and we started working from home. At the time, it seemed like a temporary move, kind of like being displaced because of a city street repair… in a couple weeks we’d be right back to normal. Not even close.   As the...


Checklist for an Easier Non-Profit Audit (Because We Aren’t Magic)

Checklist for an Easier Non-Profit Audit (Because We Aren’t Magic)

Posted in financial management / annual audit / year end

Not all non-profits will have an annual audit each year. The legislation for annual financial review will vary from province to province and state to state. Regardless of the complexity of any assessment of a non-profit’s financial records and systems, presenting well organized information is...


When is the Best Year End Date for a Non-Profit

When is the Best Year End Date for a Non-Profit

Posted in financial management / annual audit / year end

Year end for a non-profit is a busy time. Accounting will need to be wrapped up and the financial files sent off for an audit or financial review. Sometimes it can take several weeks to get all the files tidy and ready to go. Then it can take another few weeks for the auditor to complete the...


When to Answer a Question with a Question

When to Answer a Question with a Question

Posted in executive director / self care

Most decisions at a non-profit will cross the executive director’s desk at some point. While we might have an amazing team, we will still field questions about budget limitations for programs and advice for challenges. We are often the first stop for questions about the operations of...


Being a New Board Member Can Be Intimidating

Being a New Board Member Can Be Intimidating

Posted in board of directors

Does this seem familiar? There is a participant who regularly takes part in the programs and services of the non-profit. They are a regular donor, contributing to fundraising campaigns. Eventually they start volunteering at events, selling tickets, and helping distribute promotional material....


How to Draw Out Challenges Weighing On Your Team

How to Draw Out Challenges Weighing On Your Team

Posted in executive director / staff team / staff meeting

A typical staff meeting can feel very productive, have a great conversation, but still not reveal the stressors a team is facing. The reluctance to speak up can vary with reasons from being unsure if a topic is appropriate, to feeling it won’t matter. But is does matter because a healthy staff...


Good Old-Fashioned Survey

Good Old-Fashioned Survey

Posted in strategic plan / operations plan

Each year, a non-profit will create a strategic plan that is responsive to the needs of clients, members, and stakeholders. But, how do you know what those needs are? You ask, and here’s how. Throughout its operating year, a non-profit will offer all different kinds of programs and...


A Board Meeting Agenda is a Little Like a Game of Go Fish, Do You Have Any 2’s?

A Board Meeting Agenda is a Little Like a Game of Go Fish, Do You Have Any 2’s?

Posted in board meeting

One of the jobs of an executive director is to support the board of directors to do their job. The executive director, usually a paid employee, is often tasked with doing the work to prep for board meetings, so the volunteer board will have everything they need at their fingertips during...


Can an employee expect privacy at work?

Can an employee expect privacy at work?

Posted in office operations / emergency / policy

Office environments have changed over the last few years. We went from working in a central office to being required to work from home during the pandemic. When it was finally allowed to go back to work in a central office, many employees continued to work from home or embraced varying...


Make it Easier to Meet Quorum

Make it Easier to Meet Quorum

Posted in board of directors / board meeting

Non-profits are legal entities, governed by a board of directors. The decisions a board makes, happen at board meetings. Decisions might be simple, such as approving the agenda, or complex, such as deciding employee wages. To prevent a splinter group of board members from meeting privately...


The Strategic Plan IS a Non-Profit’s Road Map for the Year

The Strategic Plan IS a Non-Profit’s Road Map for the Year

Posted in strategic plan / board of directors

The new calendar year has us all writing new year’s resolutions, spending some time reflecting on the past year, and making plans for the new year. We spend time in the office supply store sorting through planners and deciding the system we want to use to map out our goals for the coming year....


First 30 Days for a New Non-Profit Executive Director

First 30 Days for a New Non-Profit Executive Director

Posted in job description / executive director / staff team

Whether it’s a first job as an executive director or a first day at a new non-profit, knowing where to start can be overwhelming. That’s because the 4 key areas of a non-profit executive director’s job are massive. Those 4 areas are: governance/board support and policy management; making sure...


Risk Management is the Umbrella You Didn’t Think You Needed

Risk Management is the Umbrella You Didn’t Think You Needed

Posted in emergency / risk management

Non-profits are complicated organizations. Strategic plans are directly tied to the wants and needs of clients, members, and stakeholders, which creates a big responsibility to protect those needs from something damaging or undesirable. Most non-profits are usually funded through grants,...


3 Steps to Get Ready for Holiday Office Closure

3 Steps to Get Ready for Holiday Office Closure

Posted in office operations / vacation / staff team

The holidays are right around the corner and taking time off from work can provide a much-needed break. Whether a non-profit closes for one week, two weeks, or a set number of days, a holiday office closure isn’t a simple weekend, with everyone back at their desks on Monday. The longer time...


Offices are Closed for TWO Weeks

Offices are Closed for TWO Weeks

Posted in executive director / vacation / staff team

Non-profits are not typically wealthy organizations. No matter how many grant applications are approved, or donations are received, those funds are used primarily for fulfilling the vision and mission of the organization. That sometimes translates into paying salaries that are not quite as high...


Take the Guess Work Out of Non-Profit Gift Giving

Take the Guess Work Out of Non-Profit Gift Giving

Posted in policy / staff team

Here and there throughout the operating year, a non-profit will give different kinds of gifts. It might be a gift when an employee reaches a work milestone. It might be a gift to thank a summer student. It might be a farewell gift for a departing board member. There is nothing like the...