programs and services

Create a Program Evaluation to Gather Useable Information

Create a Program Evaluation to Gather Useable Information

Evaluation, measurement, KPIs and assessment are all part of the work of a non-profit. Feedback is collected to help determine if the organization is meeting its strategic priorities. But that flow from strategic plan to program to feedback and back around, can feel overwhelming and the creation...


How to debrief, well, …anything

How to debrief, well, …anything

In the heat of the moment, everyone has a comment (or 15) about the workshop/event/meeting they are experiencing (usually about the bad coffee). A week later, at the official debriefing meeting, the comments have dried up and no one really has anything to share. Don’t waste an opportunity for...


Quick Win – Don’t Let Luck Determine Your Success

Quick Win – Don’t Let Luck Determine Your Success

Posted in programs and services

Have you ever attended an event (virtual or in person) that seemed to go off without an issue? Maybe discussion seemed to flow naturally, or maybe the presentations seemed to really connect with the audience. How does that happen? It isn’t a secret. Its planning, planning, and more planning....


Got Data

Got Data

Usually, my team completes the reports on day-to-day programs and, while I monitor, I don’t really do much with the data until I’m ready to report progress at a board meeting or year end. We’ve been a little busy lately, so I’ve had a few workshops that I administered, and that meant I...


Bragging Rights

Bragging Rights

Years ago, I volunteered for a non-profit that raised all their funds through a handful of different events. In addition to the money raised through tickets sales, memberships and merchandise were also sold at each of the events. This led to confusion about how to report the event revenue...


Mapping

Mapping

I spent the last month writing my year-end report for a major funder. I know - a whole month?? Yeah, it's a big report. There’s so much data that’s required and it takes a lot of planning to ensure everything is collected and reported. As is often the case, an evaluation question was...


The Curmudgeon Factor

The Curmudgeon Factor

Hey folks, I want to share a useful new tool that I learned this summer. I’m calling it the curmudgeon factor. I first learned about this technique when I was trying to brainstorm strategic priorities. It’s hard sometimes to think of all the ways a group wants to make changes in the world....