executive director
Master your time sheet skills
Executive directors are never truly off the clock. Yes, we can take holidays. Yes, we can lean on our teams and hire admin support. But if a major system fails, it will be the executive director who will answer some serious questions about why it happened. So, we add a few minutes after work,...
Who’s your next hire?
A non-profit usually starts with only one employee. It is often the executive director, and the position handles everything from planning, to programming, to administrative support. When it’s time to hire a second employee, it can be challenging to decide if it is better to hire...
I’m Being Selfish and I Don’t Care.
I see a common pattern with new non-profit board members as they prepare for their first annual general meeting. They get excited, confident, and often a little arrogant. They know what to do and say at the meeting and they certainly do not need any help from anyone to prepare. There is a...
Board - Management Delegation
As a smaller non-profit grows, volunteers take on more and more of the operational tasks. What might have started as a handful of people hosting a few fundraising events each year, or taking turns opening the museum, quickly turns into volunteer burnout and a rapid turnover. That’s when...
It isn’t personal. It's business.
When a non-profit is just getting started, or perhaps, when a non-profit is a bit smaller in operations, it might not have all the tools a more established organization has put into place. From computers and printers to credit cards and accounts, it can be tricky to know whether the...
How do you help a nonprofit become more effective? Simplify the bylaws.
Do you remember the confusion for voting at an annual general meeting that happened during the pandemic? Pre-pandemic, annual general meetings were easy. Everyone was in the same room and voting, as was often stated in the bylaws, was conducted by a simple show of hands. Fast forward to...
When you can't defend yourself, your work will protect you?
The work of a non-profit executive director leaves a trail. It might be the work we did last year, the work we did three jobs ago, or the work we did when we first started. As our career takes us to different organizations, we might not always be around to answer questions about how we...
I am not the caterer
I remember the programming era pre-COVID, where workshops and gatherings rivalled a red-carpet event. Along with finding the right instructors and the best silliest prizes, we planned elaborate catering and hauled in all our own equipment. As we move to post-COVID home offices the landscape...
The best feeling is when it just works!
Being a non-profit executive director is no easy job. I've learned some hard lessons early in my career as I browsed the internet desperately looking for resources, tools, ideas, and solutions. What I found was an overwhelm of information from big-city experts. They had fundraising committees,...
Are you a leader or a manager?
Years ago, I came across an article that discussed the difference between a leader and a manager. The author insisted that someone could only be one or the other – there was no middle ground. Back then, the article praised the leader, dismissed the manager, and pushed all my buttons. I was...
Is it too much?
The current year is wrapping up. Planning is well underway for next year. Non-profit boards will meet to write their strategic plan and then hand it to the staff team to turn into programs and services for the next operating year. Sometimes, in the excitement of operational brainstorming...
Call to order: 4:02 PM
The board meeting is coming up and your job, as the executive director of the non-profit, is to prepare both the reading package and your own reports. Avoid hurt feelings and wasted time. The challenge comes in understanding the nuances between what parts of the reading package are created by...
5 weird truths about being a nonprofit ED
A non-profit executive director is one of the strangest jobs. One minute you will be writing a major grant application and the next you are cleaning the bathroom. Some days you’ll be a leading force for the sector, speaking with confidence and enthusiasm, next you’re hauling twenty thousand...
A non-profit's guide to online banking
Non-profits have many reasons to embrace online banking (e-banking). It might start with a desire to make faster payments to independent contractors, to encourage easier donations, or simply avoid the time it takes for in-person banking. When an executive director begins to investigate...
When board members make operational suggestions…
Every executive director gets them. Operational suggestions from individual board members. The requests usually happen away from board meetings and are almost always given under the guise of trying to be helpful. One or two operational suggestions here and there will feel uncomfortable but...
My team makes me thankful!
Creating an amazing staff team is one of the biggest challenges a non-profit executive director will face. Whether by luck, endless cycles of hiring, or simply waiting long enough, there is nothing more exciting than when that amazing team finally happens. In the spirit of Thanksgiving, I want...
The difference between operational and governance policy...
Non-profits rely on policies to guide everything from the number of board members needed for a meeting, to how to write a receipt. Policies are very helpful to guide board and staff in their jobs, but policies for the board are very different from policies for the workers. Don’t blur...
Strategic planning: does the executive director have a role?
Heading into strategic planning season can be a confusing time for a non-profit executive director. Strategic planning can feel like it is all about the board who will be spending time reviewing and interpreting the wants and needs of clients, members, and stakeholders. The same wants and needs...
Executive Directors can help boards make better decisions
Non-profit boards make a LOT of governing decisions. When the decision-making system is working well, the board might conduct its own research, develop committees, and have discussions. That’s the dream. The reality is it rarely happens that way. Don’t expect volunteer board members to have...
3 Time-Off Ideas When You Can't Take a Summer Vacation
For some non-profits, summer is the busy season, and it isn’t possible to be away. If that sounds like your work world, let’s talk about other ways to take time off. When can you start using vacation time? Think back to when you first started working at your non-profit. Did you have to wait...
Don’t Let Guilt Ruin Your Holiday
Working as an executive director, we all share a desire to do the job well, and we put in the long hours to make it happen. When the time comes to take holidays, feelings of guilt for being away from the office take over. The indecision about taking this week or next week, can delay vacation...
Let the employee do most of the talking at the annual performance review
The report card style annual performance review has become an obsolete process. Gone are the days of saving up all the failings of your employees and presenting it to them at year end, along with a few positives just to cut the sting. Still, there is a responsibility as an employer to identify...
Non-profits don’t have a top dog
Non-profits have different structures and different groups of people who handle different tasks. It can be difficult to tell who’s the boss from one organization to another. Some will have no employees, and some will have many. Some will have a governance board, and some will have an...
Write Your Own Executive Director Succession Plan
When an executive director leaves their position, it doesn’t really matter how much notice is given if there isn’t a written succession plan in place. In small non-profits, without a dedicated HR staffer, no one has the time for hiring. It’s a hot mess at best and squeezed in over coffee breaks...
How long do I have to do this?
When a volunteer considers joining a non-profit board, one of their first considerations is the length of the term. A board term is the set length of time the volunteer holds a position as a board member before having to run for re-election or leave the board. For a potential nominee...