The Latest
The Room Fell Eerily Silent
Minutes are a major pain in the ***. They’re long. They’re tedious to write. They’re need to be typed up either as the meeting is in progress, or immediately after, before the minute-taker forgets tiny nuances, or (in my case) before the minute-taker can’t read her own handwriting! Not all...
One Metric Your Non-profit Should Track
Maybe you’ve heard the term key performance indicators. Did it make your head spin? Maybe you looked at all the outcomes in your non-profit’s strategic plan and THAT made your head spin. Non-profits need to track stats but when the organization is small, or there is a long history of doing the...
Confidently Monitor Non-Profit Accounts
Ah, you’ve become a board member and you are learning the ropes. You joined a committee and recently you put up your hand to be added as a signer for the bookkeeping. The trip to the bank was easy enough, and maybe you thought you’d sign a few cheques, maybe a few deposits, but the signing...
Easily Create Evaluations Questions for Your Non-Profit Programs
Does this sound familiar? You’ve got a great program that’s about to wrap up. Maybe this is a program you’ve offered a few times over the years. You start wondering if the program was successful. You collect a few pieces of information about the program, such as participation numbers,...
Board Members Can Only Wear One Hat at a Time
The board of a non-profit does its job by taking a strategic leadership role, not an operations role. That doesn’t mean a board can’t also handle the day-to-day work if there are no paid staff. Confusion happens because its hard to understand how board members are both strategic leaders...
Easy Non-Profit Financial Filing System
It’s a typical non-profit office day and you are working on the accounts. Let’s imagine you’ve paid a bunch of bills, entering each one into your accounting software. Let’s also imagine you’ve opened the mail and there are a few receipts as well as a grant payment. And finally, you create a...
Two Documents to be a Stronger Board Member
The holidays are a great time to relax and unwind with family and friends. But if you’re a non-profit board member, it can also mean an extended period that you are away from a regular board meeting. Governance skills can get a little rusty. When a meeting is finally called, and maybe the...
Back to Work After the Holidays Without the Overwhelm
The holidays are over. If you haven’t returned to the usual work week, that will likely be happening very soon. Its no fun when the holidays come to an end. Navigating those first few days back after a holiday can be a little depressing and a lot overwhelming, with all the paperwork, emails,...
Snow Day
We are in the middle of a big windstorm as I write this. I understand the wind will bring a blizzard overnight. I’m doing my best to try not to think about power outages, no heat, no internet, and all the panels the wind is ripping off my patio cover. The flickering lights and the on/off...
Don’t Hate Everyone at the Same Time
Let’s get real for a minute. Sometimes the work of an executive director means you hate everyone – your team, your board, your clients. The trick is to not to hate everyone all at the same time. Last week was a rough one for me. People were NOT happy, and they clearly blamed me. It doesn’t...
I’m Sorry, John Doesn’t Work Here
This is the season when most non-profits will begin to think about strategic planning for the new year. One of the key components in any strat plan is a review of what’s going on with stakeholders. But we spend so much time staying in touch, monitoring trends and needs, that we can often forget...
Quick Win – Don’t Let Luck Determine Your Success
Have you ever attended an event (virtual or in person) that seemed to go off without an issue? Maybe discussion seemed to flow naturally, or maybe the presentations seemed to really connect with the audience. How does that happen? It isn’t a secret. Its planning, planning, and more planning....
Busy Week
I’m having such a busy week and it isn’t even half finished. Sometimes balancing the job and home life can begin to feel frenetic. So, I did something this week I don’t normally do. I hired help. Weird thing is that in my work as an executive director we hire help all the time. We have a...
Care
Not my usual post this week. I wanted to take a moment to check-in with you. To see how you are doing. With everything going on these days, it can be pretty hard to get out of bed in the morning. Sometimes I forget with all the rush of the day-to-day operations of a non-profit that needs to...
Stale-Dated
Last week we talked about using a spreadsheet to keep track of the accounting for a smaller non-profit. This week let’s talk about a common bookkeeping challenge you might face when working on your non-profit’s accounts, the stale-dated cheque. Regardless of the bookkeeping method you...
Is Your Strategic Plan a Little Dusty?
Have you ever wondered how a non-profit’s strategic plan ties into its operations plan? Where does the information come from? How does it all tie together? Would it surprise you to learn that a non-profit’s strategic plan and operations plan are pieces in the circle of data flowing through...
The Executive Director's Private Notes
Executive directors take a lot of notes. It might be notes at a staff meeting. It might be notes at a training session. It might be the handwritten notes at a board meeting. It might be notes when meeting with a funder. What do you do with all those notes? Well, I’ll share what I do with mine....
Anatomy of a Policy
Operating policies are the rules required for a specific task in how your non-profit will be run. You don’t need to have operating policies for every operational task, only for required tasks. Some of those required tasks might include, handling cash, cell phone etiquette, branding rules,...
Who Takes the Minutes
Who takes the minutes at board meetings? This sounds like a simple question, but the answer is… it depends. There isn’t a rule that is set in stone. The minute-taker is likely different at different non-profits. When deciding who should take minutes, or if you are evaluating what you are...
Orientation Plan
I started a new (virtual) employee this summer and because it was a very busy time, I created a very detailed orientation plan. It was very successful, and I thought I would share with you how I structured that plan. We are a virtual team so everything we do is handled by distance. But it...
From No Employees to a Paid Team
When a non-profit first starts there will be a team of volunteers who handle all the work. They might also double as board members. Those early days are usually pretty lean, but everyone pitches in and the work gets done. When a non-profit grows a little more and the work that's required is...
A More Flexible Board Meeting
A board meeting is more flexible than most people realize. Sure, there are a few things that are necessary legal steps. For example, approving the agenda, approving the previous meeting minutes, and following the correct process for making and seconding motions. After that you can create a...
A Road Map for Non-Profit Boards
I like road maps. I like knowing where I’m going even if I kind of already know where I’m going. Non-profits benefit from all kinds of road maps. The strategic plan is the king of all road maps. Then the operational plan, then individual work plans, and job descriptions, and policies, and,...
Planning for a New Member of the Team
I'm Hiring Again [groan] Today I learned that one of my direct reports will be going on maternity leave. In Canada, that means they can be away for up to 18 months. So..., I'll be hiring again. It is a lot of work and I don't love it, but that's the job. It got me thinking I should update the...
Do the Work
I’m a fan of colour field painting; paintings with large fields of colour that are less about gesture and meaning and more about process. [No, you aren’t reading the wrong blog.] As an aspiring colour field painter, I want to learn everything about this style of art. So, a few years ago, a...