The Latest
Let the employee do most of the talking at the annual performance review
The report card style annual performance review has become an obsolete process. Gone are the days of saving up all the failings of your employees and presenting it to them at year end, along with a few positives just to cut the sting. Still, there is a responsibility as an employer to identify...
Non-profits don’t have a top dog
Non-profits have different structures and different groups of people who handle different tasks. It can be difficult to tell who’s the boss from one organization to another. Some will have no employees, and some will have many. Some will have a governance board, and some will have an...
Write Your Own Executive Director Succession Plan
When an executive director leaves their position, it doesn’t really matter how much notice is given if there isn’t a written succession plan in place. In small non-profits, without a dedicated HR staffer, no one has the time for hiring. It’s a hot mess at best and squeezed in over coffee breaks...
Governing Policies: The Primary Role of a Non-Profit Board
Governing policies are probably one of the most challenging set of rules a non-profit will have. The policies themselves are not that difficult to understand, but it is the role of the governing policies and their place between the bylaws and the operational policies that...
The Secret Code Book to a Non-Profit’s Vision
Here’s a fun fact, where I am, Bylaws are not a legal requirement, and yet, most non-profits have Bylaws. Bylaws are the rules created by the founding members to regulate the organization. They can be changed, but not easily. Bylaws are the rules created by the members. This is how it starts....
Is your non-profit incorporated? (and why does it matter)
Non-profit leaders, be it board members or the executive director, need to have a firm understanding of 4 key documents a non-profit uses for legal status, governance, and operations. Becoming familiar with these documents is not simply an orientation tool, rather, it is a critical step to...
Keep the Governing Vision Forward-Thinking
Spring is in the air and in my world that brings all the prep and planning for the annual meeting and new board members joining the team. Last week I shared some thoughts about board terms, the set length of time a volunteer holds a position as a board member before having to run for...
How long do I have to do this?
When a volunteer considers joining a non-profit board, one of their first considerations is the length of the term. A board term is the set length of time the volunteer holds a position as a board member before having to run for re-election or leave the board. For a potential nominee...
Does a Non-Profit Really Need Board Committees
Sometimes, a non-profit board of directors has more work than the time at a regular board meeting will allow. It might be board recruitment, or drafting policy changes, or even working with a facilitator to plan board training. That’s when board committees step in. A board committee is...
Still using the traditional petty cash box in the boss’s office? How’s that working?
Petty cash is a small pool of money used for incidental expenses. Petty cash is different from a non-profit’s normal bill paying system because it is for much smaller amounts and for items that need to be purchased more occasionally. An example might include buying a couple of stamps at the...
How to Stop Non-Profit Policies from Becoming Mind-Numbingly Boring
Non-profits have sooo many policies. Policies that define the work of the board. Policies that define what an executive director is and isn’t allowed to do. Policies that tell the staff team what they can and cannot do. A non-profit’s policies, from governing to operational, are the rules that...
Five Ways a Non-Profit Executive Director Can Survive When the Job Gets Ugly
Being a non-profit executive director can be a very rewarding experience. It doesn’t take long in the job to see the impact of the organization’s work and to feel truly proud to be part of the team. Those moments are a wonderful gift, and a time that should be savoured, if only because there...
The Challenges of Setting Up a Non-Profit Home Office
It’s hard to believe it’s been three years since offices were shut down and we started working from home. At the time, it seemed like a temporary move, kind of like being displaced because of a city street repair… in a couple weeks we’d be right back to normal. Not even close. As the...
Checklist for an Easier Non-Profit Audit (Because We Aren’t Magic)
Not all non-profits will have an annual audit each year. The legislation for annual financial review will vary from province to province and state to state. Regardless of the complexity of any assessment of a non-profit’s financial records and systems, presenting well organized information is...
When is the Best Year End Date for a Non-Profit
Year end for a non-profit is a busy time. Accounting will need to be wrapped up and the financial files sent off for an audit or financial review. Sometimes it can take several weeks to get all the files tidy and ready to go. Then it can take another few weeks for the auditor to complete the...
When to Answer a Question with a Question
Most decisions at a non-profit will cross the executive director’s desk at some point. While we might have an amazing team, we will still field questions about budget limitations for programs and advice for challenges. We are often the first stop for questions about the operations of...
Being a New Board Member Can Be Intimidating
Does this seem familiar? There is a participant who regularly takes part in the programs and services of the non-profit. They are a regular donor, contributing to fundraising campaigns. Eventually they start volunteering at events, selling tickets, and helping distribute promotional material....
How to Draw Out Challenges Weighing On Your Team
A typical staff meeting can feel very productive, have a great conversation, but still not reveal the stressors a team is facing. The reluctance to speak up can vary with reasons from being unsure if a topic is appropriate, to feeling it won’t matter. But is does matter because a healthy staff...
Good Old-Fashioned Survey
Each year, a non-profit will create a strategic plan that is responsive to the needs of clients, members, and stakeholders. But, how do you know what those needs are? You ask, and here’s how. Throughout its operating year, a non-profit will offer all different kinds of programs and...
A Board Meeting Agenda is a Little Like a Game of Go Fish, Do You Have Any 2’s?
One of the jobs of an executive director is to support the board of directors to do their job. The executive director, usually a paid employee, is often tasked with doing the work to prep for board meetings, so the volunteer board will have everything they need at their fingertips during...
Can an employee expect privacy at work?
Office environments have changed over the last few years. We went from working in a central office to being required to work from home during the pandemic. When it was finally allowed to go back to work in a central office, many employees continued to work from home or embraced varying...
Make it Easier to Meet Quorum
Non-profits are legal entities, governed by a board of directors. The decisions a board makes, happen at board meetings. Decisions might be simple, such as approving the agenda, or complex, such as deciding employee wages. To prevent a splinter group of board members from meeting privately...
The Strategic Plan IS a Non-Profit’s Road Map for the Year
The new calendar year has us all writing new year’s resolutions, spending some time reflecting on the past year, and making plans for the new year. We spend time in the office supply store sorting through planners and deciding the system we want to use to map out our goals for the coming year....
First 30 Days for a New Non-Profit Executive Director
Whether it’s a first job as an executive director or a first day at a new non-profit, knowing where to start can be overwhelming. That’s because the 4 key areas of a non-profit executive director’s job are massive. Those 4 areas are: governance/board support and policy management; making sure...
Risk Management is the Umbrella You Didn’t Think You Needed
Non-profits are complicated organizations. Strategic plans are directly tied to the wants and needs of clients, members, and stakeholders, which creates a big responsibility to protect those needs from something damaging or undesirable. Most non-profits are usually funded through grants,...