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The Role of a Non-Profit Board Chair

The Role of a Non-Profit Board Chair

Posted in board of directors / board positions

Non-profits are complicated entities. There are strategic priorities to fulfill, board meetings that need to follow protocol, and often a team of volunteers who are helping to do the work. In a small non-profit, with few, or no, employees, the Board Chair is a critical position for...


How to Make Non-Profit Deposits Easy and Accurate

How to Make Non-Profit Deposits Easy and Accurate

Payments and registrations are coming in and, frankly, starting to pile up. People will not be happy if their cheques are not deposited right away. A deposit is needed, and some sort of log is required. Writing up the bank deposit page is only one piece of processing accounts receivable. Each...


Learn to Process Hard Copy Mail Efficiently

Learn to Process Hard Copy Mail Efficiently

Posted in office operations

One of the surprisingly intimidating pieces of running a non-profit is the processing of the good ol' hard copy daily mail. It arrives every weekday and is filled with a combination of payments, bills, correspondence, miscellaneous, and junk. Let it go too long, and it can feel like a mountain...


Why a Letter of Employment is Needed Each Year

Why a Letter of Employment is Needed Each Year

Posted in staff team

If your non-profit has employees, whether full-time, part-time, or casual, the nuances of the work arrangement will shift from year to year. It is easy to think the initial Offer of Employment letter will capture enough details for the entire term of employment, but reality tells us that’s just...


5 Decisions Before Issuing Invoices so Everyone Follows the Same Procedure

5 Decisions Before Issuing Invoices so Everyone Follows the Same Procedure

Welcome back to our two-part series on invoices. There are two kinds of invoices a non-profit will encounter when handling bookkeeping. The first invoice is the one the non-profit receives and needs to pay. We talked about this last week and walked through the 4 steps to verify the purchase...


4 Steps Before Paying an Invoice to Ensure Expenses are Legit

4 Steps Before Paying an Invoice to Ensure Expenses are Legit

When a volunteer or employee is new to a non-profit, or new to the world of non-profit bookkeeping, the learning curve can be steep, and everything can feel unfamiliar. In our personal lives, its easy to know if we need to pay the plumber, because we are very likely the one who arranged for...


Cover Pages for EVERY Accounting Transaction Creates Transparency

Cover Pages for EVERY Accounting Transaction Creates Transparency

Digital or manual entry, the accounting for a non-profit will always produce a lot of paper. That paper trail will include the details for each financial transaction, be it an expense or revenue. It doesn’t matter how tidy the accounts are, if the supporting paperwork is messy, it will...


Writing Procedures for Great Board Meetings

Writing Procedures for Great Board Meetings

Posted in policy / board meeting

Meeting procedures is a policy that determines how a board meeting will be handled. It is very common for some meeting procedures to be defined in the Bylaws where the voting membership requires certain minimum requirements. For example: Minimum number of board meetings per year How a...


3 Thing to Do to Start a New Fiscal Year with Tidy Books and a Clear Budget

3 Thing to Do to Start a New Fiscal Year with Tidy Books and a Clear Budget

Posted in annual audit / year end / bookkeeping

We’re into April now and if your non-profit is like mine, the annual audit is complete, and you are well on your way into a new fiscal year. It’s easy to get excited about new programs, and in my area, spring [yay, warmer weather]. But don’t forget about the previous year just yet. Rarely does...


How to Use an In-Camera Session with Confidence

How to Use an In-Camera Session with Confidence

Posted in board meeting

A non-profit board meeting agenda usually includes a portion of the meeting, where the board goes into an in-camera session. In-camera is a fancy way of saying it is a private part of the meeting, giving the board an opportunity to have a discussion without non-board members. When...


Learn How to Make a Board Motion Right from Your First Board Meeting

Learn How to Make a Board Motion Right from Your First Board Meeting

Posted in board meeting

Normally, non-profits follow some sort of parliamentary procedure or Robert’s Rules of Order to conduct an orderly board meeting. It doesn’t take long for a board of directors to become comfortable with making decisions and to eventually embrace having complex discussions. But what if you are...


A Better Way to Address New Business at a Board Meeting

A Better Way to Address New Business at a Board Meeting

Posted in board of directors / board meeting

A non-profit board meeting traditionally has a few recurring agenda items such as approving the previous meeting minutes, committee reports, old business, and new business. The terms old business and new business are closely tied, and confusion can arise trying to figure out what items are...


How to Schedule a Board Meeting

How to Schedule a Board Meeting

Posted in board of directors / board meeting

It can be hard enough to schedule date night for two people already living in the same house. Now consider how hard it might be to schedule a meeting for 10+ people, all with different work schedules, different family demands, different levels of engagement, and…they don’t get paid...


The Room Fell Eerily Silent

The Room Fell Eerily Silent

Posted in board meeting

Minutes are a major pain in the ***. They’re long. They’re tedious to write. They’re need to be typed up either as the meeting is in progress, or immediately after, before the minute-taker forgets tiny nuances, or (in my case) before the minute-taker can’t read her own handwriting! Not all...


One Metric Your Non-profit Should Track

One Metric Your Non-profit Should Track

Posted in strategic plan / operations plan

Maybe you’ve heard the term key performance indicators. Did it make your head spin? Maybe you looked at all the outcomes in your non-profit’s strategic plan and THAT made your head spin. Non-profits need to track stats but when the organization is small, or there is a long history of doing the...


Confidently Monitor Non-Profit Accounts

Confidently Monitor Non-Profit Accounts

Posted in financial management / bookkeeping

Ah, you’ve become a board member and you are learning the ropes. You joined a committee and recently you put up your hand to be added as a signer for the bookkeeping. The trip to the bank was easy enough, and maybe you thought you’d sign a few cheques, maybe a few deposits, but the signing...


Easily Create Evaluations Questions for Your Non-Profit Programs

Easily Create Evaluations Questions for Your Non-Profit Programs

Posted in strategic plan / operations plan

Does this sound familiar? You’ve got a great program that’s about to wrap up. Maybe this is a program you’ve offered a few times over the years. You start wondering if the program was successful. You collect a few pieces of information about the program, such as participation numbers,...


Board Members Can Only Wear One Hat at a Time

Board Members Can Only Wear One Hat at a Time

Posted in board of directors / board positions

The board of a non-profit does its job by taking a strategic leadership role, not an operations role. That doesn’t mean a board can’t also handle the day-to-day work if there are no paid staff. Confusion happens because its hard to understand how board members are both strategic leaders...


Easy Non-Profit Financial Filing System

Easy Non-Profit Financial Filing System

Posted in financial management / office operations / filing

It’s a typical non-profit office day and you are working on the accounts. Let’s imagine you’ve paid a bunch of bills, entering each one into your accounting software. Let’s also imagine you’ve opened the mail and there are a few receipts as well as a grant payment. And finally, you create a...


Two Documents to be a Stronger Board Member

Two Documents to be a Stronger Board Member

Posted in board of directors / board meeting

The holidays are a great time to relax and unwind with family and friends. But if you’re a non-profit board member, it can also mean an extended period that you are away from a regular board meeting. Governance skills can get a little rusty. When a meeting is finally called, and maybe the...


Back to Work After the Holidays Without the Overwhelm

Back to Work After the Holidays Without the Overwhelm

Posted in vacation / staff team

The holidays are over. If you haven’t returned to the usual work week, that will likely be happening very soon. Its no fun when the holidays come to an end. Navigating those first few days back after a holiday can be a little depressing and a lot overwhelming, with all the paperwork, emails,...


Snow Day

Snow Day

Posted in emergency / staff team

We are in the middle of a big windstorm as I write this. I understand the wind will bring a blizzard overnight. I’m doing my best to try not to think about power outages, no heat, no internet, and all the panels the wind is ripping off my patio cover. The flickering lights and the on/off...


Don’t Hate Everyone at the Same Time

Don’t Hate Everyone at the Same Time

Posted in executive director / self care

Let’s get real for a minute. Sometimes the work of an executive director means you hate everyone – your team, your board, your clients. The trick is to not to hate everyone all at the same time. Last week was a rough one for me. People were NOT happy, and they clearly blamed me. It doesn’t...


I’m Sorry, John Doesn’t Work Here

I’m Sorry, John Doesn’t Work Here

Posted in staff team / stakeholders

This is the season when most non-profits will begin to think about strategic planning for the new year. One of the key components in any strat plan is a review of what’s going on with stakeholders. But we spend so much time staying in touch, monitoring trends and needs, that we can often forget...


Quick Win – Don’t Let Luck Determine Your Success

Quick Win – Don’t Let Luck Determine Your Success

Posted in programs and services

Have you ever attended an event (virtual or in person) that seemed to go off without an issue? Maybe discussion seemed to flow naturally, or maybe the presentations seemed to really connect with the audience. How does that happen? It isn’t a secret. Its planning, planning, and more planning....